do I know my order went through?
After you place an order
with Tiecrafters.com, you will receive two
email messages -- an order confirmation email
message and a shipping notification email
The first message will confirm that we received
your order. The second will let you know that
your order has been shipped.
How can I track my order?
The shipping notification email message will contain your tracking number. Simply call UPS directly or go online to ups.com and give them your tracking number.
Please note that your tracking information
may not be available until at least one (1)
business day after you receive your shipping
What if I did not receive
(or lost/deleted) a shipping notification
If you failed to receive a shipping confirmation
email or you have misplaced the order tracking
number, please feel free to give us a call
at 212-629-5800, Option 1. We'll make every
effort to get you the information you need.
Exchanges & Changes
Please send all returns or exchanges to:
West 29th Street
New York, NY 10001
take great pride in our customer service and
your satisfaction. If you are dissatisfied
with your purchase for any reason, we would
like to know. Please email
us with any suggestions on how we can
make your shopping experience with Tie Crafters
secure server accepts Visa, MasterCard, American
Express, Money Orders and Checks. For fastest
delivery, purchase your order with a credit
card over the Internet. Orders purchased by
check will be held 14 business days after
deposit, for the funds to clear.
takes your concerns about security and privacy
very seriously. To make sure that you feel
good about shopping with us, here's what we
protect your credit card information:
Once you enter a credit card number, we will
never display the entire card number. At most,
we will only display the first four digits
of the card followed by asterisks.
We use Microsoft encryption technology to
encrypt your information, ensuring that your
transactions stay private and protected.
protect your privacy:
Tie Crafters, Inc. will not sell, distribute,
or make available any of our customer information
to third parties. This information is for
the sole use of Tiecrafters.com, Inc., and
will be used only for the purpose of filling
your order and giving past customers special
discounts in the future.